Refund and Returns Policy

💛 We Appreciate Your Support

Thank you for supporting The Israelite Merchant™.
Every purchase helps us shine light, spread truth, and build up the remnant with modesty, meaning, and mission.

We don’t just see customers — we see covenant keepers.
We don’t just sell products — we share purpose.

Your order is more than a transaction. It’s a testimony.
And we are honored to walk this journey with you.

May the Most High bless you and your household.
From our family to yours — Thawadah.

The Israelite Merchant™

🔁 Returns & Exchanges

We aim to serve the remnant with excellence and care in every order. Because our items are made-to-order, we do not offer standard returns or exchanges. Please double-check sizes, colors, and details before placing your order.

If there is a defect, misprint, or item damaged during shipping, please contact us within 7 days of receiving your package and we will gladly offer a replacement or store credit.

Email: support@theisraelitemerchant.com
(Include your order number and clear photos of the issue.)


📬 Lost or Delayed Orders

Once your order leaves our hands and is in transit with the shipping carrier, we are not responsible for lost or delayed items. However, we will assist you in filing a claim or resending tracking information if needed.


⚠️ Non-Returnable Items

Because of the nature of these items, we cannot accept returns on:

  • Custom apparel

  • Digital products

  • Supplements or personal care items

  • Items marked “Final Sale”


💬 Questions?

We believe in modesty, honesty, and fairness in all we do. If you have any questions or concerns, reach out and we’ll do our best to serve you in spirit and in truth.

📧 Email: support@theisraelitemerchant.com
🕊️ Only at The Israelite Merchant™ – Truth in Every Detail.